1. What is The EAP?

An Employee Assistance Program (EAP) is a work site resource for organizations designed to enhance employee health and productivity through prevention, identification, and resolution of personal and family problems that might interfere with work.

2. The Benefit of using EAP.

• Minimizing Work Loss (potential Effective Time to Work could be achievable).

• Increasing Performance (employee impact on organization).

• Minimizing Medical Cost

• Employee attaining work and life balance in their career goal.
   

3. What is the service of EAP

• Expert management consultation and training in the identification and resolution of job performance issues

• Confidential assessment services

• Referrals for appropriate assistance

• Appropriate reintegration

• Follow up services
   

4. Specification and Differentiation

Depth approach with Clinical Psychology with comprehensive and systematic counseling therapy

5. Why do you need EAP?

Depth approach EAP aimed at the early identification and/or resolution of both work and personal problems that may adversely affect performance  with Clinical Psychology with comprehensive and systematic counseling therapy

6. EAP-ID Concern are to solve problems :

• Physical Health (related to job).

• Psychological Health (Mental disorder).

• Social Matter (relationship, family, community).

• Spiritual Need (Norm, Transcendental interaction, Religion).

• Intellectual Matter (Achievement, Career, Positive thinking, criticize, EQ).

• Medika Plaza has a good team of psychologist who can provide Employee Assistance Program which consist of Counseling, Training Such as Conflict Resolution. The team is headed by Oriza. S. and Team, who has experience in Multinational Corporation.

7. Our Step of Activities are :

1.  PROMOTIONAL ACTIVITIES :
     1.1. Induction
     1.2. Health Talk
     1.3. Flyer’s, Brochures, Booklet, Banner
     1.4. E-Promotional
     1.5. Seminar
 

2.  MAPPING EAP NEED :
     2.1. Questionnaire
     2.1.1. QOL – Quality of Life
     2.1.2. SLQ- Stress Level Questionnaire
     2.1.3. SRQ – Self Reporting Questionnaire
     2.2. HR Survey
     2.2.1. Employee Engagement Survey
     2.2.2. Situational Leadership Survey
 

3.  INTERVENTION :
     3.1. Data Development
            1.1. Legal Comply
                    - Company Policy (user)
                    - Standard Operating Procedure - SOP
                    - Keep Update and Report to PIC (HR-user)
                    - Informed Consent (EAP code of conduct)
            1.2. Personal Data Base
                    - Organized, Personal & Confidential
            1.3. Report and Analysis
                    - Monthly – Quarterly - Mid Year - Yearly
      3.2. Visit – Diagnostic :
              1. Psycho test
                  1.1. Ability
                  1.2. Personality
                  1.3. Intelligence
              2. Referral Method
                  2.1. Self
                  2.2. Superior
                  2.3. Mandatory
       3.3. Treatment
               1. Individual
                   1.1. Counseling
                   1.2. Crisis Intervention
                   1.3. Therapy
                           1. CBT
                           2. NLP
                           3. Relaxation
                2. Group
                     1. FGD
                     2. SGT
                     3. FGT
                     4. Psychodrama
                3.  Individual & Family
                     1. Child Care - Parenting
                     2. Financial Planning
                     3. Pre Retirement
         3.4. 24 Hours toll free help line.

4.  FOLLOW UP
Employee that have already finishing their treatment, should be doing follow up, on 1st Month, 3rd Months, and 6th Months,

Need to ensure whether Fixed and Resolved, and will not any possibilities for new symptoms,
It also treat as “ planned maintenance”

5.  CONTINUITY
Next Step EAP Reinforcement
ex: Road Show to informal "Community“

8. Who is the EAP-ID (Consultant of Medika Plaza)

Profile EAP-ID

Vision

Become the preferred provider of EAP services in Indonesia, focusing on the region’s values by using the international standard

Mission

to combine sound management principles with a humanitarian approach to assist employees in resolving personal problems that may adversely affect job performance and productivity.
 

To provide comprehensive & continuity counselling & therapy to assist management, employee and their family with confidential and personal data base to improving their Quality of Live.

FOUNDER

ORIZA SATIVA, Psi
Master Degree in Clinical Psychology, Certified in supporting Clinical Psychology
 

Current Expertises:

• Strength at Clinical Psychologist Full and Part timer in some Hospital around Jakarta

• Hospital Social Responsibility Manager

• Recruitment , Training & Business Development Manager

• Keynote speaker and on Mass Media

• Mental Health Consultant of Industrial and Developmental Psychology

Mental Health Consultant of Industrial and Developmental Psychology

Her Experience more than 10 years, starting in Human Resources in managerial level, with focusing on Clinical Psychology and all related, as Public Figure by Media to be updating sources Her Knowledge and suggestion.
 

ANDREAS HAPSORO, Psi.
Recruitment Specialist and Social Psychologist.

Current Expertises:

• Organizing Committee in Rehabilitation Program in Traumatic Event - Natural & Social Disaster - Concern in Psychological First Aid.

• HR Strategic Superintendent in Coal Mining Company

• Recruitment Specialist in all Level (operation to managerial)

• One of @JendelaJiwa Founder, a social movement on psycho-education for a mentally-healthier Indonesia

HR Consultant, Associate Assessor and Facilitator

His Experience more than 10 years, with focusing on Human Resources Management and Social Psychology.
 

IMAM RATRIOSO, Psi, CHt
Master Degree, Certified Hypnotherapy

Current Expertises:

• PIC Clinical Psychology PT.ASTRA HONDA MOTOR plant Cibitung and Pegangsaan

• Managing Director Safaro Consulting.

• Lecturer in some institution

• Assessor and Facilitator in Industrial Psychology

• Book writer and Keynote Speaker in Mass Media

His Experience more than 10 years, with focusing on Assessment, Training and Consulting.

BENNY SAPUTRA, Psi.
Psychology Degree, with various HRM Certification.

Current Expertises:

• Independent Consultant; Senior Consultant Associate by Projects.

• Lead Instructor on HRM Certification Series.

• Facilitator Seminar and Workshop HRM Series.

• Advisor and Sr Associate Consultant HRM Business Process for Educational Institution, Government and Business .

His Experience more than 15 years, with focusing on Human Resources Management and Industrial Organizational Psychology in Managerial –Up level within Coal Mining, Industries,Manufacture and Services.
 

For Inquiry please email to : marketing@medikaplaza.com

Stress Level Questionnaire